When a courier logs a delivery attempt failure (e.g. buyer unavailable or wrong address), AIShyp instantly sends an interactive WhatsApp message to the buyer. The buyer can update their address, select a new delivery date, or confirm COD cash. Instructions are pushed directly to courier rider devices within seconds.
// Automated WhatsApp NDR Engine
Reduce E-Commerce RTO by Up to 35% with Automated WhatsApp NDR
Stop losing profit to double freight charges. AIShyp ingests delivery exception logs in under 10 seconds and triggers interactive WhatsApp workflows to recover failed orders before they turn into returns.
4-Step Automated NDR Recovery Process
How real-time automation transforms delivery exceptions into successful doorstep deliveries.
STEP 01
Webhook Exception Ingest
Courier rider marks "Customer Unavailable" or "Wrong Address". Webhook reaches AIShyp in < 10 seconds.
STEP 02
Interactive WhatsApp Prompt
Automated WhatsApp message sent to buyer with buttons to fix address, reschedule date, or confirm COD cash.
STEP 03
Direct Courier Re-Attempt Push
Updated delivery instructions pushed directly to courier rider handheld devices for next morning re-attempt.
STEP 04
RTO Avoided & Margin Saved
Package delivered successfully, avoiding double freight return charges and protecting merchant profitability.
Everything You
Need to Know
Learn how automated buyer communication prevents failed deliveries.
Still have questions?
Talk to our logistics team for franchise setup, pricing, and integration support.
Contact AIShyp TeamYes. You can customize your brand name, message wording, call-to-action buttons, and response options inside your white-label admin panel.
AIShyp ingests real-time NDR exception webhooks from Delhivery, BlueDart, DTDC, Xpressbees, Shadowfax, Ekart, Trackon, and Ecom Express.