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Shipment Tracking API
A shipment tracking API provides real-time status updates for orders.

Detailed Explanation
Tracking APIs help platforms keep customers and support teams updated on shipment movement, exceptions, and delivery completion.
How It Works
Courier systems send status events via webhooks or API calls which are normalized and displayed in dashboards and tracking pages.
Why It Matters
Real-time visibility reduces customer anxiety and support escalations.
Related Product Resources
Related Topics
Courier API Integration
Courier API integration links your system to shipping services for automation.
Branded Tracking Page
A branded tracking page lets customers track orders on a seller-branded interface.
Logistics Control Tower
A logistics control tower is a centralized visibility and decision system.