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COD Order Confirmation
COD order confirmation verifies customer intent before dispatch.
Detailed Explanation
COD order confirmation helps filter low-intent orders by validating address and buyer availability through OTP, WhatsApp, IVR, or manual support before shipping.
How It Works
Customers confirm order details before dispatch; unverified orders are held or canceled based on policy.
Why It Matters
It reduces fake orders, lowers RTO risk, and protects shipping margins.
Related Product Resources
Related Topics
What is RTO in Ecommerce Shipping?
RTO (Return to Origin) is when an undelivered order is sent back to the seller.
Delivery Attempt Failure
Delivery attempt failure is when a courier cannot complete delivery in a try.